BrainForge AI

Support & Help

Contact us

Need help? Reach out and we will get back to you within 48 hours.

info@getbrainforge.com

Frequently asked questions

How do I create an account?

Open BrainForge AI and tap "Get Started." You can sign in with your Apple ID, Google account, or create an account using your email address and a password.

I forgot my password. How do I reset it?

On the sign-in screen, tap "Forgot Password?" and enter the email address associated with your account. You will receive a password reset link via email. If you signed in with Apple or Google, no password is needed - just use the same sign-in method.

How do I manage or cancel my subscription?

Subscriptions are managed through the Apple App Store. Open Settings > Apple ID > Subscriptions on your iPhone to view, upgrade, downgrade, or cancel your BrainForge AI subscription. Changes take effect at the end of the current billing period.

Can I restore my purchases on a new device?

Yes. Sign in with the same Apple ID you used for the original purchase, then go to your profile in the app and tap "Restore Purchases." Your subscription and entitlements will be restored automatically.

How do I delete my account and data?

Send an email to info@getbrainforge.com with the subject line "Account Deletion Request" and include the email address associated with your account. We will permanently delete your account and all associated data within 30 days.

Why are my quiz scores not syncing?

Make sure you have an active internet connection. Quiz data syncs automatically when you are online. If the problem persists, try signing out and back in, or contact us at the email above.

What topics does BrainForge AI cover?

BrainForge AI covers a wide range of AI and machine learning topics including neural networks, natural language processing, computer vision, reinforcement learning, generative AI, prompt engineering, transformers, and more. New topics are added regularly.

Is my data secure?

Yes. All communication between the app and our servers is encrypted with TLS. Your data is stored in encrypted databases and we follow industry security best practices. See our Privacy Policy for full details.

App information